The photo is a current job posting for Tesla in Fremont CA. It goes on to say
At Tesla we believe that the best service is no service! We are looking for a highly motivated Senior Manager to join our Service Operations organization to lead the team responsible to identify and eliminate the reasons for our cars to require service.
As an EV buyer, this is certainly very positive. Tesla really wants their cars to “just work”.
While Tesla doesn’t have dealers, this is exactly what car dealers don’t want to hear. Dealers make most of their money on service rather than new car sales.